PAYMENT
We accept payments by credit card, PayPal, or by check.
Typically, payment is required in full before any work can begin on your project. On rare occasions it is possible to pay over 2 or 3 month installments.
There are no refunds for services rendered.
AGREEMENT
Only tasks specifically outlined in the statement of work (SOW) will be completed per the agreement, which is stipulated through email exchanges or a signed, written agreement.
Any additional work that is required for your project will only be completed ONLY after we have agreed upon the specific terms of the expanded proposal, including additional fees (if applicable).
No work will be completed until agreed upon by both parties, and confirmation of payment has been verified.
CONFIDENTIALITY NOTICE AND TERMINATIONS
We will not disclose any materials, details, goals or other information about your business, your marketing methods, and your online properties to any third parties. Likewise, we will only share case study information for marketing and educational purposes if approved for use by you.
Likewise, we expect that any tips, strategies, or web marketing insights shared with you while working on your project must remain strictly confidential. Failure to keep information confidential will result in immediate termination of this proposal and all agreements. All projects unfinished will remain unfinished when said agreements are terminated.